Frequently Asked Questions
Where is your facility located?
You can find us at 2221 Spring Place Road, SE in Cleveland, TN. We’re just off the Highway 60 loop and Highway 64. You can’t miss us!
Are you close to downtown Cleveland, TN?
We sure are! Simple Storage is just under 3 miles from downtown Cleveland via Wildwood Ave and TN-74 S/Spring Place Rd SE. That’s only a 6-minute drive.
Which other neighborhoods than Cleveland do you serve?
Thanks to our daily opening times and superb location, Simple Storage is accessible all throughout the region, but we’re particularly popular in McDonald, South Cleveland, Ocoee, Whisperwood, Climer, Benton, Old Fort, Baugh Spring, Hopewell, Charleston, and Union.
When are you open for access?
Simple Storage is open daily from 6:00 AM to 10:00 PM.
Do you close for any holidays?
Our facility is closed on all major national holidays.
Do you have drive-up access?
We do. Thanks to our spacious aisles, you can drive your vehicle up to your unit and park directly outside.
What security features do you have?
When arriving at our facility, the first thing you’ll notice is our full fencing and gated access. Once inside, high tech surveillance cameras constantly record and monitor our compound, ensuring the safety of both our tenants and their belongings.
Do you have climate-controlled storage units?
Our climate-controlled units are the best around! Unlike regular temperature-controlled options, our units keep your belongings both cool and dry. Oversized spaces available.
Are handcarts or dollies available?
They are. Best of all, they’re completely free to use!
Can I pay my bill online?
Absolutely you can! Click here, and you can set up online payments, and can sign-up for autopay. You can give us a call for other payment options.